Terms of Service

Last Updated: September 27, 2026

Welcome to MASSSIVO TECH LLC. These Terms of Service ("Terms") govern your use of our custom software development, web applications, accounting tools, and SaaS platform solutions provided through our website masssivotech.com, as well as related consulting and digital products. By accessing or using our services, you agree to be bound by these Terms.

1. Services Provided

MASSSIVO TECH LLC specializes in custom technology development, digital product design, project management software, and cloud infrastructure consulting. Services may also include web platforms, APIs, maintenance retainers, and authorized third-party integrations (including Meta platforms when contracted). Services are delivered according to individual project scopes or subscription-based models detailed upon purchase, quote, statement of work (SOW), or order form.

2. Company identification

  • Legal name: Masssivo Tech LLC (MASSSIVO TECH LLC)
  • Jurisdiction: Limited Liability Company organized under the laws of the State of Wyoming, United States
  • Registered address: 30 N Gould St Ste N, Sheridan, WY 82801, United States
  • Website: https://masssivotech.com

3. Eligibility and account use

You must be legally able to enter a binding contract. If you act on behalf of a company, you represent that you have authority to bind that company. You agree to provide accurate billing and contact information and to keep it updated.

4. Orders, quotes, and acceptance

  • Website descriptions are informational and may be updated without notice.
  • A custom engagement begins when you accept a quote/SOW and pay the required deposit or first invoice, unless we agree otherwise in writing.
  • Subscription or product purchases begin when payment is successfully processed (for example via Stripe) or when we confirm activation in writing.

5. Intellectual Property

Unless otherwise specified in a signed service agreement, all original code, software design, and digital architectures developed by MASSSIVO TECH LLC remain the intellectual property of the company until full payment is received and ownership is formally transferred to the client.

  • Pre-existing IP: Each party retains ownership of tools, libraries, frameworks, know-how, and materials owned before the engagement.
  • Our site and brand: The masssivotech.com website, branding, and marketing materials remain our property.
  • Third-party software: Open-source and vendor components remain subject to their own licenses.

6. Payment Terms

All payments for software subscriptions or custom engineering milestones are processed securely in USD through Stripe. You agree to provide accurate billing information and authorize MASSSIVO TECH LLC to charge your designated payment method.

  • Prices are stated in the applicable quote, checkout page, or invoice, typically in USD unless otherwise indicated.
  • Card data is handled by Stripe; we do not store full card numbers on our servers.
  • Invoices are due according to the due date stated. Late or failed payments may pause delivery, suspend subscriptions, or result in termination.
  • You are responsible for applicable taxes unless we expressly collect them on your behalf.
  • Refunds and cancellations are governed by our Refund and Cancellation Policy and the summary in our Privacy Policy.

7. Client responsibilities

To deliver services, you agree to provide timely access, credentials, content, and approvals; ensure you have lawful rights to materials you supply; comply with Meta, Stripe, and other platform policies; and not use our work for unlawful spam, fraud, abuse, or prohibited categories. Delays caused by missing client inputs may shift timelines without liability to MASSSIVO TECH LLC.

8. Delivery, acceptance, and support

Deliverables follow the milestones in the SOW. Unless otherwise agreed, a deliverable is deemed accepted if you do not provide a written, specific rejection within five (5) business days after delivery. Ongoing support or SLAs are included only if purchased or stated in the SOW.

9. Subscriptions and renewals

Subscriptions renew for successive periods until cancelled under the Refund and Cancellation Policy. We may change subscription pricing with reasonable advance notice for the next renewal cycle.

10. Acceptable use

You may not misuse the website or services, attempt unauthorized access, reverse engineer our proprietary systems except as allowed by law, overload infrastructure, or violate applicable laws or third-party platform rules.

11. Confidentiality

Each party agrees to protect the other party’s non-public business, technical, and customer information disclosed during an engagement, and to use it only to perform the contract, except for information that is public, independently developed, or required to be disclosed by law.

12. Warranties and disclaimers

We perform professional services with reasonable skill and care. Except as expressly stated in a SOW, the website and services are provided “as is” and “as available.” We do not warrant uninterrupted operation or error-free software beyond what is expressly agreed in writing. Platform outages (Meta, cloud providers, payment processors) are outside our control.

13. Limitation of liability

To the maximum extent permitted by law, MASSSIVO TECH LLC is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our aggregate liability arising out of any engagement is limited to the fees you paid to us for the specific service giving rise to the claim during the three (3) months preceding the event.

14. Indemnification

You agree to indemnify and hold MASSSIVO TECH LLC harmless from claims arising from your content, misuse of the services, violation of law or platform policies, or infringement of third-party rights.

15. Termination

Either party may terminate a custom engagement for material breach if not cured within a reasonable period after written notice. We may suspend or terminate access immediately for illegal use, non-payment, or platform policy violations. IP, fees owed, confidentiality, liability limits, and governing law survive termination.

16. Privacy

Personal data is processed according to our Privacy Policy and, where applicable, our Cookies and Data Deletion pages.

17. Changes to these Terms

We may update these Terms by posting a revised version on this page with a new “Last Updated” date. Continued use of the website or paid services after changes become effective constitutes acceptance of the revised Terms, except where a signed SOW expressly locks different terms for that project.

18. Governing Law

These Terms and any disputes arising from the use of our services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions, and without prejudice to any mandatory consumer protections that may apply.

19. Contact Information

For any legal inquiries regarding our terms, please contact us at:

MASSSIVO TECH LLC
30 N Gould St Ste N, Sheridan, WY 82801
Email: support@masssivotech.com
Also: contacto@masssivotech.com · +1 (239) 372-7941 · +57 3115882009

Related policies: Privacy Policy · Refund and Cancellation Policy